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youtube.com - 11/11/2008

Apple Web Ad: Mac Customer Satisfaction (video)

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http://www.macdailynews.com/ Apple Web ad, "Mac Customer Satisfaction" currently seen on The New York Times and other major websites.

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appleinsider.com - 11/5/2008

Apple tells Mac mini fan to hang in there

— appleinsider.com — Apple appears to be taking its policing of the rumor mill to the phones, in one case dialing a customer who expressed concern over Internet reports on the Mac mini's fate to assure him the situation would be addressed in due time. (more) Apple tells Mac mini fan to hang in there

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Comments vote downundo vote up VentureBeat found this 11/5/2008found this

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jdpower.com - 11/6/2008

2008 Business Wireless Smartphone Customer Satisfaction Study | J.D. Power and Associates

— jdpower.com — Sixty-nine percent of business smartphone users own a hands-free headset, and 74 percent of those owners use a wireless headset device. Motorola owners report a higher incidence of using wireless headsets (86%), while only 60 percent of Apple iPhone ... (more) 2008 Business Wireless Smartphone Customer ...

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Comments vote downundo vote up iLounge | All Things iPod, iPhone, iTunes and ... found this 11/6/2008found this

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wolphbite.com - 11/14/2008

My New Mac Pro Ultra Mini

— wolphbite.com — How I converted a “dead” Apple MacBook to a Mac Pro Ultra Mini. Digg it here A Little Background: I was given a “dead” 13″ MacBook that had water poured on it. After taking it apart and testing I found that the ... (more) My New Mac Pro Ultra Mini

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Comments vote downundo vote up Hack a Day found this 11/14/2008found this

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Apple debuts new ‘Get a Mac’ Web ad: Mac Customer Satisfaction (with video)
MacDailyNews — Apple debuts new ‘Get a Mac’ Web ad: Mac Customer Satisfaction (with video) Tuesday, November 11, 2008 - 09:31 AM EST Apple has debuted a new Web ad, "Mac Customer Satisfaction" currently seen on NYTimes.com and other major websites. In the new ad, "PC" is unhappy with the results of Mac's latest customer satisfaction survey and attempts to "fix" the problem. Apple Web Ad: Mac Customer Satisfaction Direct link to video here ...

Apple boasts of high customer satisfaction scores in another web ad
MacUser — Say what you will about the ‘Get a Mac’ series, but you gotta hand it to Apple in terms of sheer persistence. They’ve already released about fifty odd TV spots of the familiar duo of Long and Hodgman and around ten of these banner ads, and they just don’t seem to let up. Not that I’m complaining, mind you, because their latest web ad on NYTimes.com had me chuckling right from the get go. Call me easily amused, but the image of John Hodgman taking a broken needle and pointing it towards the lower end of the meter just makes for good tele… er, “webvision”? In case it has been taken ...

Get a Mac: Mac Customer Satisfaction
2dayBlog - Technology Journal, New Gadget everyday! — Here’s Apple latest Get a Mac ad, this time looks like the PC is not happy with the results of Mac’s customer satisfaction survey and he tries to fix the problem. This new Web ad is currently seen on NYTimes.com and other major websites. Check it out, after the break. [via ... ...

Study: Apple beats Dell and HP in customer satisfaction
MacDailyNews — Study: Apple beats Dell and HP in customer satisfaction Friday, June 26, 2009 - 12:58 PM EDT "Apple customers were more satisfied with the outcome of tech-support calls than HP or Dell customers, according to a study from Vocalabs. For this reason, the firm reports, the Apple customers were more likely than Dell or HP customers to buy again from their respective manufacturers," Michelle Maisto reports for eWeek. "Apple beat Dell and HP in customer satisfaction ratings based on telephone-based tech support, according to a new study from Vocalabs, which spoke with 1,147 consumers immediately following their support calls," Maisto reports. "Of these consumers, 58 ...

ACSI: Apple Mac again leads Windows PCs by wide margin in consumer satisfaction
MacDailyNews — ACSI: Apple Mac again leads Windows PCs by wide margin in consumer satisfaction Tuesday, August 18, 2009 - 08:45 AM EDT "When it comes to feeling the love from consumers, Apple remains atop the PC heap, while Detroit is pleasing more customers with its cars, according to the American Customer Satisfaction Index (ACSI), which is being released today," John Boudreau reports for The Mercury News. "Apple slipped 1 percent during the past year, but maintained a 12 percent lead over Dell, one of the largest gaps between first and second place for any industry. Dell's position remained the same, while Acer's Gateway brand rose 3 percent in consumer satisfaction. ...