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Why can't Microsoft make money online?

The Seattle Times: Microsoft Pri0 found this 11/26/2008 on money.cnn.com

Struggle? You don't normally think of that word applying to the company Bill Gates founded. But there it is: Microsoft, one of the most aggressively competitive, brainiac-attracting, technologically superior, and oh, yes, cash-gushingly profitable companies of all time, can't for the life of it make a dime on the Internet.