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Lawsuit: Microsoft knew about 360 disc scratching issue
Joystiq [Xbox] —
... The Seattle Tech Report ... reports that a motion (PDF link) filed last week in a Seattle, Washington lawsuit claims that Microsoft was aware of the widespread Xbox 360 disc scratching issues -- the console will severely scratch discs if tilted or ...
Documents suggest Microsoft knew Xbox 360 could damage discs all along
Engadget —
Microsoft long ago fessed up that the Xbox 360 was capable of scratching discs, and it even offered a (somewhat limited) exchange program for damaged games, but some recently unsealed documents from an ongoing lawsuit now suggest that the company was well aware of the issue for about as long as the console has been around. According to The Seattle Post-Intelligencer, Microsoft first discovered the problem in September or October of 2005, and it even went so far as to send a "team of engineers" to stores across the US to determine the best course of action. ...
Unsealed docs suggest Microsoft knew about 360's disc scratching
Joystiq —
... mechanism), slowing disc rotation speed (would have slowed game loads) and installing small bumpers (would cost an additional $35 to $75 million). According to the document, Microsoft's solution of appending the manual and offering a disc replacement program was deemed insufficient by company employees via an internal email. The plaintiffs are still seeking class action status while Microsoft hopes the courts will end up disc-arding the whole issue (har). [Via X3F, SeattlePI] Read - Plaintiffs' Motion for Class Certification (PDF File) Unsealed ...
Microsoft Knew Xbox 360 Was Scratching Discs, Did Nothing [Xbox 360]
Gizmodo —
... that repeatedly scratched a dude's games reveal that Microsoft knew all about the problem, but rejected all three possible solutions prior to the 360's launch. ...
Microsoft Accused of Ignoring Scratched Disc Problems
Edge Online - Interactive Entertainment Today —
... published software (costing consumers $20 each), and included a warning message on the game manual and to the disc drive: Remove discs before moving the console or tilting it between the horizontal and vertical positions. The motion states that Microsoft employees suggested in an internal e-mail that the warning was insufficient. Microsoft has received more than 55,000 complaints about scratched discs as of April this year. The documentation can be read in full (via a large pdf) here .
Naughty Microsoft knew all about Xbox 360 disc scratching
T3.com All —
... at a cost of $35 to $75 million, but that was deemed too expensive. Instead, Microsoft opted for a small warning inside the console instruction manual and a sticker on the drive itself. While it hardly seems sensible to start wafting your console around in the air while it s running, an engineering consultant who made a statement in the case revealed that Sony and Nintendo design their products with exactly this possibility in mind. And now we know why. Link: Xbox 360 (via seattlepi ) T3 xmas present The best and worst of Xmas It's a time of giving, but not ...
Microsoft 'knew all about' Xbox 360 disc scratching
T3.com All —
... at a cost of $35 to $75 million, but that was deemed too expensive. Instead, Microsoft opted for a small warning inside the console instruction manual and a sticker on the drive itself. While it hardly seems sensible to start wafting your console around in the air while it s running, an engineering consultant who made a statement in the case revealed that Sony and Nintendo design their products with exactly this possibility in mind. And now we know why. Link: Xbox 360 (via seattlepi ) T3 xmas present The best and worst of Xmas It's a time of giving, but not ...
Did Microsoft Know That the Xbox 360 Could Scratch Discs Before They Went On Sale?
Technology - Channel Feed —
... Now, in the process of the court hearings, documents have revealed that Microsoft “discovered its Xbox 360 could scratch discs before it went on sale in 2005, and even got as far as considering three possible solutions to the problem.” The first was to improve the magnets that are used to hold the disc in place. The second option was to slow the rotational speed of the discs and the third possible solution would have been to install “rubber bumpers to cushion the discs.” Those bumpers would have cost $0.50 and they didn’t do it. That’s really dumb. ...
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