T-Mobile loses personal Sidekick data due to server failure
Mobilewhack.com — ... “has almost certainly been lost”. Of course, they are in the process of attempting to recover this data but judging by the announcement there doesn’t seem like a very good chance they will be able to. What will T-Mobile do to remedy this situation? Let’s wait and find out. Read (T-Mobile) Tags: ...

T-Mobile admits your Sidekick data is gone like the wind
Boy Genius Report — Sorry to be the bearers of bad news for T-Mobile Sidekick customers that are still without data after nearly two weeks, but it appears that you’ve got little to no chance of ever getting any information stored on Danger’s servers back. Said T-Mobile today: “Regrettably, based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your ...

Missing Sidekick data may be gone for good
Crave: The gadget blog — ... is turning into a bigger mess for T-Mobile. The company has just published an apology to Sidekick users who've been without many important services for a few days--and says ... ...

T-Mobile: we probably lost all your Sidekick data
Engadget — ... Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a ...

T-Mobile: we probably lost all your Sidekick data
Engadget Mobile — ... Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a ...

T-Mobile Sidekick Out(r)age: Your Data's Probably Gone Forever [Outages]
Gizmodo — T-Mobile Sidekick users have been holding out hope that their data might be recovered after T-Mo issued an optimistic message of hope. But the carrier just updated users and admitted the truth: Your shit's gone. Sorry, guys. It's been more than two weeks without data for Sidekick users, and T-Mobile finally bit the bullet and announced that it probably isn't coming back. The quote: Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on ...

When Cloud Fails: T-Mobile, Microsoft Lose Sidekick Customer Data [GigaOM]
GigaOM Network — ... If you ever wondered what would happen when a cloud service fails, then you don’t have to wonder much. Earlier today customers of T-Mobile and the Sidekick data services provider, Danger, a subsidiary of Microsoft lost access to all their data. There are some who believe that this data wipeout is because of a botched upgrade. Why it happened matters little to those who are unlikely to get their data back, according to a note posted on T-Mobile forums. ...

T-Mobile and Microsoft: Sidekick User Data is Gone
Phone Scoop - Latest News — ... contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low." T-Mobile said that it plans to communicate further with its Sidekick customers on Monday, October 12, to explain what it plans to do. more info at T-Mobile ...

T-Mobile loses users' data - shakes our trust in the cloud
Download Squad — ... If you're a T-Mobile Sidekick user, today is probably not a good day for you. T-Mobile has posted on their forum that they (well, actually they're blaming Microsoft and Danger) have "almost certainly" lost their users' data: ...

Microsoft to Sidekick Users: We Seem to Have Lost Your Data
Technologizer — ... appears to be the least of Sidekick users’ worries. The T-Mobile forums have a message from T-Mobile and Danger (which is now part of Microsoft) saying that any data not currently on user’s devices has most likely been lost: ...

Missing Sidekick Gone Forever?
Ubergizmo — ... If there ever was to be an epic fail in the history of cloud computing, the problems that T-Mobile is having with its Sidekick is certainly it. Those of you who have Sidekicks will most certainly have (painfully) found out that you’ve been without many important services over the past few days, not to mention missing contacts, calendar entries to name a few. To make things worse, T-Mobile has issued a statement that they probably won’t be able to recover the data, meaning if you didn’t backup you data beforehand, your data is most certainly ...

Cloud Data in Danger
Changing Way — ... The data in question was in Danger. To be specific, the data were on servers operated by Danger, the subsidiary of Microsoft. The data in question included contacts, calendars, photos, etc., belonging to users of T-Mobile Sidekicks. This announcement from T-Mobile shows why I emphasize the past tense. ...

Sidekick owners get the bad news, your data has been lost
Gadgetell — ... backup, backup, and then when you finish, make sure you backup. Granted, that last statement may be a little overkill, but in short, you should never fully trust a cloud or web based service.  After all, the Sidekick is a major platform, one that is owned by Danger/Microsoft and I would imagine that most would have thought the data was safe.  Finally, below you can read the full announcement that was posted in the T-Mobile Support Forums. Read [T-Mobile Support Forums] Sidekick customers, during this ...

Microsoft loses Sidekick users' personal data
Macworld — ... are buzzing with pleas from users looking for tips on how to restore their devices or get their data back. On Saturday, Microsoft said any data that users had on their devices and is no longer there has almost certainly been permanently lost. "That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the likelihood of a successful outcome is extremely low," T-Mobile said in a statement . The problems have been going on since earlier this week and have been compounded by users who attempted to reset their ...

The first smart phone is dead
Macworld — ... from Microsoft or T-mobile, but it certainly looks bleak for the iconic device. This week, Microsoft announced that they had lost all Sidekick user data including pictures, contacts, calendars and other information from the Danger’s servers. Since the devices sync with the servers, the devices also lost the data. The Sidekick data services had amazingly been out over a week. From ...

Microsoft/Danger: It's a Sidekick disaster, data gone?
TechSpot — After numerous service interruptions during the past week, on Sunday afternoon T-Mobile informed owners of the Sidekick smartphone that user data, which is stored in Microsoft/Danger's servers could have been lost for good. By design, the T-Mobile Sidekick doesn't store much of its user data on the device itself, but uses the cloud for storing address book information, photos, calendar and application downloads. And while service outages are still commonplace in today's cloud-based services, this could be one of the most high-profile ...

Breakfast briefing: Trouble for T-Mobile on both sides of the Atlantic
Technology: Technology blog | guardian.co.uk — ... , provided by T-Mobile and powered by Danger, the phone subsidiary bought by Redmond in 2008. On Saturday, things got worse: customers were told that their data was gone, and that Microsoft/Danger could not recover it. That's painful for everybody involved. ...

Danger In The Clouds: Microsoft Server Crashes, Losing T-Mobile Danger Customer Data
BARRONS.com: Tech Trader Daily — ... Over the weekend, T-Mobile informed users of the Sidekick, a device created by the Danger division of Microsoft ...

Microsoft/Danger. Enough Said.
Digital Daily — ... and despite its best efforts, Microsoft cannot seem to get the information back. You see, the Sidekick stores contacts, calendar entries, and other key data primarily on Danger’s servers, not locally. That’s a fine strategy when the information backed up in multiple redundancy RAID configurations. When it’s not, Microsoft has a recipe for disaster, as this latest communication from T-Mobile to its customers illustrates: ...

Sidekick users face irretrievable data loss; Inept backup policy blamed
SlashGear — ... ironically only the first step in an escalating catalog of mis-management by Microsoft, T-Mobile USA and the Danger team.  On Saturday, an official statement was posted to the T-Mobile Sidekick forum, advising users that personal data stored on their servers and not on the handset itself “has almost certainly been lost”, together with the ominous advice that Sidekick handsets shouldn’t be turned off, run down or reset. ...

Four short links: 12 October 2009
O'Reilly Radar - Insight, analysis, and research about emerging technologies. — ... Danger/Microsoft Loses Sidekick Customers' Data -- Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger. This cloud had a brown lining. ...

So that’s why they call it Danger
GMSV — ... go to boot up and your hard drive starts making a grinding clicking noise and the screen says something about the boot sector and you realize everything is just … gone no backup. Now multiply that sensation by some very large exponent and you start to get a sense of how T-Mobile, Microsoft and its Danger unit, and thousands of owners of Danger-designed Sidekick handsets are feeling right now. On Saturday, in a post that started as an apology for recent Sidekick data disruptions, T-Mobile dropped this bomb : “Regrettably, based on Microsoft/Danger’s latest recovery assessment ...

Cloud Data Backup
Mobile Phone Development — ... With a growing number of phone users storing their phone contact, address, calendar, to-do lists and even photos in ‘the cloud’ and syncing them automatically, I suppose it was only a matter of time before some customers lost all their information…  ...

T-Mobile and Microsoft/Danger data loss is bad for the cloud
Ars Technica — ... If you're a Sidekick user who has been waiting out the past week's data outage in hopes of a happy ending, you're not going to like the joint press release that Microsoft and T-Mobile put out on the matter this past Saturday. The release contains a line that no service provider ever wants to see in print with their name attached to it: "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device—such as contacts, calendar entries, to-do lists or photos—that is no longer ...

T-Mobile: Missing Sidekick data "almost certainly has been lost"
Yahoo! Tech Advisors — ... The Sidekick was one of the first phones to keep all your e-mail, contacts, events, and photos in an online "cloud"; cool, right? But in the wake of a critical server outage more than a week ago, frustrated Sidekick users are learning the hard way that when things go wrong, cloud computing isn't everything it's cracked up to be. In what's shaping up to be one of the worst tech train wrecks of 2009, T-Mobile and Microsoft (owner of Sidekick developer Danger) admitted Saturday that any contact, events, or to-do lists that haven't already been restored following a ...

Microsoft Looses Sidekick Info Stored by T-Mobile Customers
dailywireless.org — ... its customers who do have such data stored locally on their Sidekick devices will “almost certainly” have lost the data. It also advised customers against resetting a Sidekick by removing the battery or letting the battery drain as this would still result in the loss of any personal content stored on the device. ...

Sidekick Disaster: A Sign of Things to Come?
Technologizer — ... –T-Mobile’s most recent missive to customers is still the apologetic forum message telling them not to power down their Sidekicks if they can possibly avoid it. You gotta think there’s more pain to come–for Sidekick owners who have lost photos, address books, and other data, and for T-Mobile and Sidekick, who may end up with permanently tarnished reputations. ...

Updated: Massive Sidekick Failure Reveals That Cloud Computing Is Not Fool Proof
mocoNews — ... UPDATE: T-Mobile has sent out a new message to Sidekick users, saying that “recent efforts indicate the prospects of recovering some lost content may now be possible.” Sidekick users will be compensated by getting a free month of data service. For those customers who suffered significant and permanent loss, T-Mobile will be sending a $100 gift card. More details will be sent out in the next 14 days. ...

Massive Sidekick Failure Reveals That Cloud Computing Is Not Fool Proof
mocoNews — ... Customers are expected to receive a status update today, however, spokesmen from both Microsoft and T-Mobile have not replied to emails seeking comments. To avoid losing data, users should not reset the phone, or remove the batter or let the battery drain all the way down, the company said. Most of the company’s communication so far has been through its Sidekick forum here. ...

T-Mobile Sidekick U.S. Users Face Personal Data Loss
Wired: Epicenter — ... NEW YORK (Reuters) - Sidekick users may have permanently lost data such as contacts, photos and calendar entries due to the failure of a Microsoft server. T-Mobile USA, a unit of Deutsche Telekom, said in a notice on its website that its customers who do have such data stored locally on their Sidekick devices will “almost certainly” have lost the data. It also advised customers against resetting a Sidekick by removing the battery or letting the battery drain as this would still result in the loss of any personal content stored on the device. ...

Sidekick users see data in the cloud evaporate
The Inquisitr » Technology — ... T-mobile gets bonus points for their candor here, releasing a statement on Saturday that details the outage and the fact that data is unlikely to be recovered and your friends with iPhones are almost certainly going to be smug and snarky about the whole thing. Full text of the statement, below: ...

News: T-Mobile halts Sidekick sales after massive data loss
iLounge | All Things iPod, iPhone, iTunes and beyond — ... Danger, the company behind the Sidekick, in February 2008—the service interruption began on October 2, and continued for the next few days for most users. Some users never had their data restored, however, and T-Mobile has announced to those Sidekick users that “based on Microsoft/Danger’s latest recovery assessment of their systems, we must now inform you that personal information stored on your device - such as contacts, calendar entries, to-do lists or photos - that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at ...

Sidekick outage clouds Microsoft's cloud
The Microsoft Blog — ... at Microsoft subsidiary Danger, have lost all of their personal data. "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device – such as contacts, calendar entries, to-do lists or photos – that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger," a T-Mobile announcement stated Saturday. "That said, our teams continue to work around-the-clock in hopes of discovering some way to recover this information. However, the ...

Sorry, Sidekick users: it’s probably time to say a good-bye for good to all your contacts
VentureBeat — After a serious server crash last week at Danger, the data services provider for the T-Mobile Sidekick smart phone, many users lost all their personal data. The Microsoft subsidiary announced Saturday it’s likely losses will not be recovered. So even if you don’t own a Sidekick yourself, don’t be surprised when multiple new groups asking for your contact information crop up on Facebook this week. In a letter to it’s customers, T-Mobile wrote: Based on ...

T-Mobile, Microsoft Promise $100 Gift Card For Lost Data
TechWeb — ... that Sidekick users had stored on servers maintained by Microsoft's Danger over the weekend, T-Mobile and Microsoft now say that recovering some of the data may be possible. In a joint statement issued at 5:15 PM PDT on Monday, T-Mobile and Microsoft said that they'd made significant process restoring service to customers and that some of the lost personal data -- contacts, calendar entries, photos, notes, and saved e-mails -- may be recoverable. "Recent efforts indicate the prospects of recovering some lost content may now be possible," the two companies said. "We will ...

“Certain” Sidekick customers will be getting a $100 for their data loss troubles
Gadgetell — ... In the meantime, the sales of all Sidekicks are still on hold with T-Mobile simply listing them as “temporarily” out of stock.  Finally, and as much as I know those angry yet loyal Sidekick may not like my next statement, but I will take this time to suggest they move over to a real smartphone and test out something Android flavored.  After all T-Mobile does have the G1 and myTouch 3G which are selling for $129.99 or $149.99 respectively. Read [T-Mobile Forums] Updated: 10/12/2009 5:15 PM PDT ...

In the Sidekick debacle, the audacity of hope
GMSV — ... “). In a post Monday evening, T-Mobile, which initially described the chances of any data rescue as “extremely low,” sounded a note of cautious encouragement.“Regarding those of you who have lost personal content, T-Mobile and Microsoft/Danger continue to do all we can to recover and return any lost information,” the carrier said . “Recent efforts indicate the prospects of recovering some lost content may now be possible. We will continue to keep you updated on this front; we know how important this is to you.” Indeed, there were ...

Microsoft Turns Pink Into Red As Data Loss Mounts
The Blade by Ron Schenone, MVP — ... bill. For those who fall into this category, details will be sent out in the next 14 days – there is no action needed on the part of these customers. We however remain hopeful that for the majority of our customers, personal content can be recovered. It seems that Microsoft has a serious situation to contend with and that Sidekick customers may be fleeing the burning ship. Comments welcome. Source. T-Mobile source.

Sidekick user data may be recovered after all
CrunchGear — ... , T-Mobile issued a statement late yesterday saying, “Recent efforts indicate the prospects of recovering some lost content may now be possible.” ...

T-Mobile To Compensate Sidekick Users; Is It Enough?
ChannelWeb Complete Feed — ... lost forever. T-Mobile also said it heard from some affected Sidekick users that their data had been recovered and that Microsoft might be able to recover some information for some of the affected users. Neither T-Mobile nor Microsoft has confirmed how many of the 1 million or so Sidekick users were affected. "Regarding those of you who have lost personal content, T-Mobile and Microsoft/Danger continue to do all we can to recover and return any lost information," wrote T-Mobile in an updated statement late Monday . "Recent efforts indicate the prospects of recovering some ...

Sidekick Data Fiasco: Some Users' Contacts Returned [T-Mobile]
Gizmodo — ... What's interesting is that the three posters all have one thing in common: they switched-off their phones. That goes against T-Mobile's official warning: "During this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power." ...

Sidekick Meltdown Lesson May Be Lost on Providers
Internet Evolution: — ... and is responsible for the servers, not T-Mobile. Under Danger's aegis, there have been data glitches, but nothing as bad at what just occurred. When Sidekick users experience problems, they typically remove the battery, which deletes the handset's data, but the previously stored data on the server begins to download. In the wake of the glitch, on the T-Mobile Sidekick forum , T-Mobile told users not to remove the battery, and to ensure their Sidekick never lost its charge, or the remaining data on the phone would be lost. Unfortunately, many subscribers already had pulled ...

T-Mobile: Sidekick data partially restored, $100 gift cards on the way
IntoMobile - Cell Phone News, Information, and Analysis — ... data loss, T-Mobile has announced that they will be sending out $100 T-Mobile gift cards over the next 14 days. The gift cards can be used on any T-Mobile products or phone bills, in addition to the free month of service that T-Mobile is giving to every Sidekick user. For what it’s worth, T-Mobile hopes “that for the majority of our customers, personal content can be recovered.” Fingers crossed! Especially for heavy business users. [Via: T-Mobile] Related News from IntoMobile: T-Mobile Sidekick ...

Sidekick data saved: “most, if not all” files restored
SlashGear — ... T-Mobile promised.  In a new statement updated to the Sidekick forums, Microsoft’s Roz Ho – VP of premium mobile experiences – has confirmed that the company has recovered “most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage.”  She also confirms that the restored files will begin to feed back into devices starting with contacts; ...

Microsoft recovers 'most, if not all' Sidekick customer data
Engadget Mobile — ... Steve Ballmer must have busted out his secret stash of magic dust, as Microsoft has just come out with the announcement that it has recovered "most, if not all, customer data" that was lost during the recent Sidekick debacle. Following the wildly embarassing ...

Microsoft recovers 'most, if not all' Sidekick customer data
Engadget — ... Steve Ballmer must have busted out his secret stash of magic dust, as Microsoft has just come out with the announcement that it has recovered "most, if not all, customer data" that was lost during the recent Sidekick debacle. Following the wildly embarassing ...

Microsoft: We Recovered Your Sidekick Data! OK, Most of It…
Mashable! — Remember the recent server failure at Microsoft subsidiary Danger, which caused a data loss for some T-Mobile Sidekick users? Now, Microsoft seems to have redeemed itself a little for that embarrassing episode by announcing that they’ve recovered most of the data. From the official announcement over at T-Mobile Sidekick forums: “We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. We plan ...

"Most, if not all" Sidekick data recovered
Hardware 2.0 — ... . There is, however, good news on the horizon for Sidekick users. [image] Roz Ho, corporate vice president for Microsoft’s Premium Mobile Experiences division apologizes for the recent upheaval experienced by Sidekick users and also offers the good news that “ ...

Breaking: T-Mobile Recovers 'Most' Sidekick Data
Gearlog — ... T-Mobile has just posted a message to its Sidekick forum saying that the company has recovered 'most, if not all, customer data for those Sidekick customers whose data was affected by the outage.' ...

"Most, if Not All" Sidekick Data Recovered [T-Mobile]
Gizmodo — ... goes on to say they will "work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible." The data loss was apparently caused by a system failure that created data loss in the core database and the back-up. I'm not sure if that means sabotage or not. Meanwhile, we now hear that a number of pissed off users have filed lawsuits. Maybe this isn't the end to this after all. [T-Mobile] Dear T-Mobile Sidekick customers, On behalf of ...

Update: T-Mobile halts all sales of Sidekick, most data recovered
TechSpot — ... possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible." Update: T-Mobile recently informed that prospects for recovering 'some' of the lost data is there, hoping that a majority of their customers will be able to recover their personal content. In addition they are offering a free month of data service (only the $20 data plan) and a $100 T-Mobile gift card to ...

T-Mobile Says It Has Recovered Most Sidekick User Data
Phone Scoop - Latest News — ... to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible." T-Mobile says the problem was caused by system failure that wiped out information in its core database and the back-up. Microsoft rebuilt the database one step at a time and was able to recover data as it went. T-Mobile asks that users who did experience data loss continue to check in with the T-Mobile forums for more information. more info at T-Mobile ...

T-Mobile Apologises for Microsoft and has Sidekick data restore plan
Phones Review — After the debacle of the T-Mobile Sidekick data loss, T-mobile has apologised on behalf of Microsoft via the T-Mobile Forums, and has also announced that and update on steps taken to resolve the issue. The announcement should be good news for T-Mobile Sidekick owners as T-mobile says they have recovered most if not all customer data for those Sidekick customers who were affected by the recent outage. Furthermore T-Mobile plans on restoring customer’s personal data as soon as possible and will begin with personal contacts once they have ...

Microsoft Recovering Sidekick Data, Lawsuits Ensue
Digital Trends — ... . But now there seems to be a light at the end of the tunnel: Microsoft’s Roz Ho—formerly head of Microsoft’s Macintosh Business Unit and now corporate VP for Microsoft’s Premium Mobile Services division—says that Microsoft has recovered “most, if not all, customer data”. Microsoft says it is working with T-Mobile to restore user data as fast as it can, starting with personal contacts. After that, the restoration process will move on to calendars, notes, to-do items, photographs, and those all-important gaming high scores. ...

Microsoft: We've recovered 'most, if not all,' Sidekick data
The Microsoft Blog — ... users' personal data as soon as possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible. We now believe that data loss affected a minority of Sidekick users. If your Sidekick account was among those affected, please continue to log into the T-Mobile Sidekick forum at http://www.t-mobile.com/sidekick for the latest updates about when data restoration will begin, ...

Microsoft recovers most Sidekick data
Macworld — ... of Sidekick users.” Ho says Microsoft engineers will be restoring customer data as soon as possible, starting with contact lists, and then moving on to other personal information. Before Microsoft begins this process, the company must first check the data to make sure it is stable, and finalize its data restoration plan. Ho said Microsoft would be working around the clock until all data is restored. If you are one of the affected Sidekick users, Microsoft urges you to keep checking T-Mobile’s Sidekick forums for further updates about the data-loss issue, and to see if you ...

Microsoft and Danger recover “most” Sidekick user data
Boy Genius Report — These past two weeks have been one hell of an emotional roller coaster for Sidekick users, but it looks as if all isn’t lost as Roz Ho, Corporate Vice President of Premium Mobile Experiences for Microsoft posted this message on T-Mobile’s Sidekick forum: We are pleased to report that we have recovered most, if not all, customer data for those  Sidekick customers whose data was affected by the recent outage.  We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have ...

Microsoft and Danger recover “most” Sidekick user data
Boy Genius Report — These past two weeks have been one hell of an emotional roller coaster for Sidekick users, but it looks as if all isn’t lost as Roz Ho, Corporate Vice President of Premium Mobile Experiences for Microsoft posted this message on T-Mobile’s Sidekick forum: We are pleased to report that we have recovered most, if not all, customer data for those  Sidekick customers whose data was affected by the recent outage.  We plan to begin restoring users’ personal data as soon as possible, starting with personal contacts, after we have ...

Microsoft: Most Sidekick Data Recovered
IntoMobile - Cell Phone News, Information, and Analysis — ... cycle or two, but a disruption of this magnitude will be hard to live down. We have to wonder how public perception of Microsoft’s cloud-based My Phone backup service has been affected by this server crash. All we know is that the Sidekick crash has certainly left us doubting the reliability of Microsoft’s cloud data. The lesson here? Backup your data. Especially if, for some crazy reason, you use a Sidekick for business. Find T-Mobile’s update here. Related News from IntoMobile: T-Mobile: Sidekick data ...

Most Sidekick Data Will Get Recovered
ZiggyTek Blog — ... We have determined that the outage was caused by a system failure that created data loss in the core database and the back-up. We rebuilt the system component by component, recovering data along the way. This careful process has taken a significant amount of time, but was necessary to preserve the integrity of the data. Microsoft says that only a small portion of Sidekick customers were effected by the data loss. They also says that anyone who who was affected needs to go to the Sidekick Forum . Microsoft also said that they have made changes to the service to ensure stability ...

Personal Sidekick data mostly recovered
Mobilewhack.com — ... as quickly as possible. We now believe that data loss affected a minority of Sidekick users.  If your Sidekick account was among those affected, please continue to log into these forums for the latest updates about when data restoration will begin, and any steps you may need to take. We will work with T-Mobile to post the next update on data restoration timing no later than Saturday. So folks, if your Sidekick was affected, did you get your data back? Let us know in the comments. via t-mobile Tags: ...

Sun, Oracle save Microsoft's Pink after Danger data disaster
AppleInsider — ... at Microsoft/Danger." On October 15, two weeks after the problems began, Roz Ho, Microsoft's vice president of Premium Mobile Experiences, issued an apology for the outage and announced that the company had determined that, contrary to initial reports that all the data was permanently lost, the company now thought that it should actually be able to recover most of the data that had been lost, but that the recovery effort would take some time. This week, on October 20, T-Mobile announced the availability of users' restored contact data dating back to October 1. It provided ...