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Hardware

Seagate

Engadget

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engadget.com - 1/19/2009

Seagate offers fix, free data recovery for disks affected by firmware bug

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After a ground-swell of angry Barracuda owners voiced concern over their failing disk drives , Seagate has fessed-to the issue. According to Seagate, a firmware bug in Barracuda 7200.11, DiamondMax 22, and Barracuda ES.2 SATA drives could make the disks "inaccessible when the host system is ...

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seagate.custkb.com - 1/17/2009

Seagate Knowledge Base

— seagate.custkb.com — Firmware Recommendations for Seagate Drives [207931] Subscribe Back Table Of Contents FAQ FAQ Also Viewed Does my drive need a firmware update? [206091] Barracuda 7200.11 SATA models with firmware SD04 or SD14 [203791] Where can I get a driver for ... (more) Seagate Knowledge Base

Hardware

Seagate

Comments vote downundo vote up Obsessable News Feed found this 1/17/2009found this

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seagate.custkb.com - 1/22/2009

Seagate Knowledge Base

— seagate.custkb.com — Firmware Recommendations for Barracuda 7200.11, ES.2 SATA, and DiamondMax 22 Drives [207931] Subscribe Back Table Of Contents FAQ FAQ How do you rate this document? Poor 1 2 3 4 5 Outstanding (more) Seagate Knowledge Base

Hardware

Seagate

Comments vote downundo vote up Betanews found this 1/22/2009found this

5

theregister.co.uk - 1/16/2009

Seagate customers swamped by Barracuda drive failures • The Register

— theregister.co.uk — Barracuda failure map Countries affected by the Barracuda firmware failure. (Map from user DerSnoezie on MSFN forum.) (more) Seagate customers swamped by Barracuda drive failures • ...

Hardware

Seagate

Comments vote downundo vote up Obsessable News Feed found this 1/16/2009found this

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Seagate learns important PR lesson: keep the customers happy!
Scobleizer — ... have troubles with your Seagate drives, let me know. I’ll find out what’s up, as I did in this case. It might take a day or two but we’ll get you taken care of. This is one reason I love Seagate. They’ve always taken care of problems for me and I love their products and we use them all over the place (and I’ve bought most of my own Seagate drives too, both before and after they’ve been a sponsor). Here’s the details they just sent me (Engadget also covered this news): ++++++++++++++++++++++++++++++ Seagate has ...

Tick tick tick... significant number of Seagate hard drives failing
The Unofficial Apple Weblog (TUAW) — ... and others say their drives match the numbers and aren't sure what to do without a viable firmware updater. I tried to call Seagate myself this morning and after navigating the inevitable phone tree a recording said they were too busy to take my call. I'll bet they are. Seagate did say today they will fix any defective drives and they will provide a free data recovery service. That is nice but it's a time consuming and troublesome process. ...