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J.D. Power: Apple iPhone ranks highest in business wireless smartphone customer satisfaction
MacDailyNews — J.D. Power: Apple iPhone ranks highest in business wireless smartphone customer satisfaction Thursday, November 06, 2008 - 11:45 AM EST iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to the J.D. Power and Associates 2008 Business Wireless Smartphone Customer Satisfaction StudySM released today. The study, now in its second year, measures business customer satisfaction with wireless smartphones —defined as mobile phones offering advanced capabilities and personal computer-like functionality—such as a ...

iPhone tops business rankings, steals Nokia market share
AppleInsider — ... Published: 06:30 PM EST Often labeled the outsider in the corporate world, Apple's iPhone has already reached the top of J.D. Power's satisfaction ranks for business smartphones -- and is simultaneously the second-largest smartphone maker in the world. Owners contributing to the product ratings company's yearly study gave Apple top marks among all the smartphone manufacturers operating in the US for its 2008 satisfaction report, awarding it a score of 778 out of 800, rising well above second-place Research in Motion's 703 for its BlackBerry phones and further still past the ...

Analyst confirms Apple slid past RIM to become number two smartphone vendor
Engadget — ... that suits adore their iPhones, like their BlackBerrys just alright, and despise their Palms. Amusing to us was the iPhone's rating of a 5 out of 5 in the Features category -- the only contender to get a perfect score there -- despite the fact that virtually every other smartphone platform continues to outstrip it for raw capability. Usability, though, well... that's arguably another story altogether. [Via AppleInsider] Read - Apple outsells RIM Read - JD Power rankings Analyst confirms Apple slid past RIM to become number two ...

Analyst confirms Apple slid past RIM to become number two smartphone vendor
Engadget Mobile — ... that suits adore their iPhones, like their BlackBerrys just alright, and despise their Palms. Amusing to us was the iPhone's rating of a 5 out of 5 in the Features category -- the only contender to get a perfect score there -- despite the fact that virtually every other smartphone platform continues to outstrip it for raw capability. Usability, though, well... that's arguably another story altogether. [Via AppleInsider] Read - Apple outsells RIM Read - JD Power rankings Analyst confirms Apple slid past RIM to become number two ...

Apple Passes RIM And Becomes Number 2 Smartphone Maker
Gear Live — ... Tags: adslice (T), apple (T), blackberry (T), blackberry bold (T), blackberry storm (T), cell phones (T), cellphones (T), iphone (T), iphone 3g (T), rim (T), smart phones (T), smartphones (T) Read More | J.D. Power ...

IPhone involved in office romance
GMSV — The popularity of Apple’s iPhone among consumers is well documented, but the latest survey from J.D. Power shows the love affair is being carried on in the workplace as well. The iPhone has ...

How Apple wins the smartphone game: By ignoring the marginal customer
Boing Boing Gadgets — ... interpret that data: for iPhone owners, Apple has provided every feature that matters, even if that means leaving some features out. Obvious at first, it becomes something more when you ask the follow up: why are phones with more features perceived by their users as still having the wrong features? (Or worse, not enough features?) Restraint, I believe it's called. Or perhaps focus. (Let the grousing in the comments commence!) Smartphone Customer Satisfaction Survey [JDPower.com via Apple Insider] ...

Apple becomes number 2 smartphone maker
TechChee.com, shop online for gadget, gizmo and hot tech stuff — ... RIM is trailing at 15.2 percent. Apple also gets lot of highest marks (5 stars) for its operation, customer satisfaction, physical design, OS, and features. Excepts the battery aspects get only two stars. There was about 6.9 million iPhones shipped during summer and still shows no sign of cooling down. It’ll be kind of hard for RIM to compete, although their roll-outs of Bold and Storm also created some hotness in the market. RIM needs to work harder for a catch up. J. D Power’s smartphone ratings via [gearlive] This entry was posted on Monday, ...