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Microsoft’s Black Friday Black Eye
Technologizer —
... . A spokesperson told Technologizer that customers interested in following up on their Cashback rebate should contract Microsoft Live Search support to have their accounts credited. The company’s initiative to compensate people for using its search engine began in May. Since that time, Microsoft’s share of the search business has fallen , according to multiple surveys. That’s not to say that the Live Search Cashback program is a bad idea–Microsoft is an underdog, and it needs to be creative and scrappy. However, it had an opportunity to benefit from word of mouth had its ...
Live Search’s Cashback Blackout
Andy Beal's Marketing Pilgrim —
... Later Microsoft sent a statement asking anyone who didn’t receive their Cashback confirmation to contact Live’s support desk for more assistance. If you’re one of those shoppers head over to https://support.search.live.com/ and bring your HP order number with you. ...
Live Search Team Apologizes For Black Friday Cashback Blackout, Promises Full Refund To Those Affected!
LiveSide - Windows Live news and interviews —
... We want to respond to those of you who've commented about your problems using cashback last Friday. For a few hours on Friday, November 28, Live Search cashback experienced an unexpected outage. If you completed a purchase that day, you can follow up on a cashback rebate by contacting Microsoft at https://support.search.live.com/. Be sure to have the order number and the email address provided for the transaction. ...
Microsoft Cashback, Blackest Friday Edition
InformationWeek - All Stories And Blogs —
... . Microsoft has asked customers that were affected by the Friday fumble to contact them . On Monday, Microsoft tried to dull the pain of downtime and rebate glitches by offering a ...
Live Search promises full refund for Black Friday Cashback Blackout
D' Technology Weblog —
... you can follow up on a cashback rebate by contacting Microsoft at https://support.search.live.com/. Be sure to have the order number and the email address provided for the transaction. ...
Live Search Cashback, troubled but working on it…
LiveSide - Windows Live news and interviews —
... however contacted Microsoft’s Cashback support team through here and received an answer within 2 days: ...
Live Search cashback/eBay problems continue
LiveSide - Windows Live news and interviews —
... The Live Search cashback team is working aggressively with eBay and PayPal to resolve this issue, which has impacted a very small percentage of our customers. We're asking those customers to provide an email address and the details of their order here https://support.search.live.com so we can keep them updated as we work toward a resolution. We appreciate customers' patience as we sort through this issue and offer our sincere apologies for the inconvenience. ...
