news.cnet.com - 2/5/2009
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When people encounter a problem with their PC, they often go to the Web and do a search to see if others have had the problem. If they are lucky, someone has found a fix and listed the steps on either a support document or within a user forum.
Now, ...
blogs.zdnet.com - 2/6/2009
jkontherun.com - 2/7/2009
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jkontherun.com —
We told you how it appeared that the
new Skybox service, dubbed My Phone by Microsoft, inadvertently...
appeared today and then disappeared. We have received this official statement about My Phone from Microsoft directly: Today, Microsoft’s My Phone ...
(more)
My Phone appearance- official response from Microsoft
Comments
Blog Reactions
Microsoft offers to just 'Fix it'
ZDNet News - News Page One —
... within the operating system. She said that she would expect some opportunities for that over the life of the product, though the current beta version of Windows 7 has few examples of that. Personally, I'd just like to see the "Fix it" button extended to other areas of my life. I'd really like one that would make travel plans, fill out my expense reports and hire a plumber. That would make me (and my partner) much happier. For what would you like to see a "fix it" button? This article by Ina Fried was originally published on CNET News.com.
Microsoft "Fix it" button automates system repairs
Obsessable News Feed —
... this, fixing up a computer can be a daunting task. Despite manufacturers posting step-by-step guides for fixing common problems, it's easy to feel overwhelmed and lost. You may know exactly what "measure 1 tsp." means and what it should look like when you get it right, but few of us are comfortable with instructions like "expand HKEY_CURRENT_USER" and know how to judge if we're following such steps correctly. If that sounds like you, you might want to check out Microsoft's latest advancement in its support system, the "Fix it" button. ...
Microsoft Fix it
Geek In Disguise —
... Notification Balloon Tips in Windows. Well you could go to the Microsoft support article (known as KB article) numbered 307729 and step through the resolution yourself, OR click the new Fit It button to have it done for you. There are only a few Fix It’s in the Knowledge Base at the moment but the number if going up quickly and being tracked on the Fix it for me blog. Nice work. Really nice. HT tip to Sarah and Ina
Microsoft automates fixes to common support issues
The Microsoft Blog —
... configuration settings, and workaround steps just as you would find in the manual steps section of support content assets. The Fix it team has been working with several computer manufacturers (OEMs) to automate their customers' top issues and are engaging with Microsoft MVPs to leverage their expertise to suggest additional automation candidates. Microsoft is also asking for suggestions for manual steps users would like to see automated. (I first saw this on the BBC and on CNET )
Users & Self-Support: An Exercise in Tradeoffs
Internet Evolution: —
... have the fear of the one "criminal" act stop me from saving the company time and money every other day. Microsoft's vision (and yes, I know that all you Linux fans will see that as an oxymoron) extends beyond the Fix-it option. Microsoft has had a "report this error to Microsoft" option for a number of years, but it has been a one-way street. Recently, Microsoft has started checking to see if there is any information on an issue and offering solutions where possible. In a recent interview , a Microsoft spokesperson talked about the broader hope. The ultimate goal is ...
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eweek.com 3/23/2009 — Microsoft is in the process of building out a marketplace for open source applications that could work like an equivalent to an app store for applications, services and support for open source technology that runs on the Windows platform. At MIX09, ...
Microsoft’s SkyBox site reveals cloud backup service details
boygeniusreport.com 2/6/2009 —
Well it’s not MWC time yet, and the security exception we encountered on the way to the site suggests it’s not quite ready for prime time, but Microsoft’s SkyBox site has gone live in a very early state. Now branded “My ...
Windows 7 Internet Use on the Rise —
I4U News 2/5/2009
WebTrends is a provider of online website analytics and marketing solutions. According to the firm, it has been able to identify a steady increase in usage of Microsoft Windows 7, which is available in beta format.
According to the analytics ...
Windows 7 Will Have Six Editions —
I4U News 2/5/2009
One of the things that many consumers were confused by when Windows Vista launched was all of the different versions available. Some versions lacked many of the new features that Microsoft talked about so frequently, like the Aero interface.
...
Microsoft mojo deflated by Seinfeld Vista ads —
The Register 2/5/2009
Not a dream spot Jerry Seinfeld hasn't recorded a fresh edition of the his eponymous sit com in eleven years. Yet the once wildly-popular show about nothing has lived on, zombie-like, in the twilight world of US cable syndication and Microsoft ...
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