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consumerist.com - 11/2/2009
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Maybe Adam is being a bit unreasonable here, but when he sends in a laptop to be repaired he expects to receive not only the laptop's hard drive, but the entire computer. Unfortunately, Dell didn't quite see things that way. He writes: Last week I called Dell Technical Support about my Dell ...
techradar.com - 30 days ago
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techradar.com —
There are generally three reasons why you'd want
to replace your hard drive: your original drive has...
failed, you need more storage, or you're after a speed boost. Other than drive failure, you need to look closely at the reason why you want to upgrade. While hard drive capacities have grown in ...
(more)
Guide: How to replace your laptop hard drive
youtube.com - 11/3/2009
Blog Reactions
Gizmodo: Dell Doesn't Understand That a "Hard Drive For Laptops" Program Doesn't Fly With Support Customers [Dell]
| @bpopken @meghann I'm trying to reach this Dell customer you blogged about: Can you please share my contact info: http://bit.ly/3PJ8gL 11/5/2009 |
| RT: @vishalmathur85: First, Dell does this to a consumer- http://twurl.nl/oyuodm 11/3/2009 |
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Blog Reactions
Dell Doesn't Understand That a "Hard Drive For Laptops" Program Doesn't Fly With Support Customers [Dell]
Gizmodo —
... Dell is trying out. I don't see it working. Incidentally, Consumerist suggests sending emails to michael@dell.com in situations like this. Apparently, the messages are routed to an executive relations team that has been helpful in the past. [Consumerist Image via ...
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