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Adtran Jumps Into UC
Many businesses are aware of Adtran's prominence in DSLAMs and integrated access products, and some may also be aware that its product portfolio includes routers and LANs. More recently, Adtran introduced an IP-PBX that originally was designed to serve up to 50 users, but recently has been ...
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Why Look to the Cloud?
Our Virtual VoiceCon event this week had a session devoted to prospects for cloud-based communications systems, and the IBM speaker, Apratim Purakayastha, showed some interesting slides about where enterprises see value in cloud-based services.
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Skype Deploys Acme Packet
Skype selected Net-Net OS-Enterprise (OS-E) session border controllers from Acme Packet for its Skype for SIP beta offering. Acme Packet provides session border control (SBC) solutions and is the sole SBC partner for the Skype-for-SIP beta program.
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SIP Trunking for 2010
Tomorrow is our Virtual VoiceCon Event , "The Key Forces Driving Enterprise Communications in 2010," and when you talk trends for next year, you've got to talk SIP Trunking.
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And You Thought Your End Users Were Difficult
Since it's December 1 instead of April 1, I assume this is a real thing:
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Asterisk's Contact Center Story
Today Digium, the Asterisk company, and Altitude Software, a Portugal-based contact center solutions vendor, announced that Altitude Software is a new Digium Premier Solutions Partner. Having followed Altitude for many years, I knew that the company's SIP-based media voice switch, vBox, was ...
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Phone Prices Don't Drop, They Shift
I don't agree that there is a "drop in phone prices" songs being sung by the marketing chorus. Here's an old reality--users don't see what the phone is connected to and supported by. Here's a newer reality--buyers don't really see the true cost of phones.
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History Shows that Enterprise Telephony Evolves Slowly (Sometimes Very Slowly)
As I gathered my thoughts in preparation for my Virtual VoiceCon (registration is free) keynote presentation this Wednesday I reminded myself that significant changes in the enterprise telephony market take time to gain a foothold and spread to the masses.
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Good Reading in today’s NY Times
There are two good articles in today's business section of the NY Times that you should check out. One is about open source software and the other is about Huawei Technologies . The former is focused on the pending acquisition of Sun Microsystems by Oracle and the issue the European Union has, ...
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My Dream Chip For HD Video Calling
HD Video is hard to implement. Especially if you want to use it for real-time bi-directional communications, which are also known as video conferencing. The most frustrating thing about it, I think, is that it is extremely hard to design hardware that is capable of actually supporting an HD ...
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Telecom Cuts & Net Neutrality Won't Escape the Tax Man
Going wireless means giving up ties to the PSTN because folks don't want to pay for both landlines and wireless. Preferring mobility to traditional telephones and lines in the home, consumers in every state have cut their cords. Using the data from AARP , the lowest rate of losses occurred in ...
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Weather Report: Some Clouds
Cloud services are not all sunny. Those who push cloud computing have a strong interest to ensure its success. The alternative of owning the technology and network may seem archaic, but older methods of computing and communications do have their value and in many cases the cloud is not right. ...
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The Big Picture at Virtual VoiceCon
I am scheduled to presenting the keynote presentation at the start of the upcoming Virtual VoiceCon on December 2, 2009. I will be covering several topics of interest during my talk, but perhaps the most important will be how the competitive landscape of the enterprise communications market is ...
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The Rock Band and the Cloud
Last week I was back at Moscone Center in San Francisco for DreamForce, the user group meeting for salesforce.com. Billed as the "Cloud Computing Event of the Year," it was indeed impressive. Nineteen thousand strong filled both Moscone North and South and keynotes and breakout sessions alike ...
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Phones Face a Darwinian Challenge
Phones. Love 'em, hate 'em, they're everywhere. We carry our phones with us, they're found in virtually every room we enter and, increasingly, our laptops and office PCs are used for telephony.
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Study Shows Using Collaboration Technologies Improves Business Performance
Recently, Frost & Sullivan released the results of a study it conducted on behalf of Verizon Business and Cisco. The key finding is that companies that use advanced unified communications and collaboration technologies gain a clear competitive advantage.
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A New "World Turned Upside-Down?"
Google isn't shy about doing novel, controversial, and occasionally even quixotic things, and there's a chance that its latest venture, Chrome OS, will turn out to be all of these things. Chrome OS may turn out to be a failure, but if that happens it's probably only because it's ahead of its ...
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The Secrets of Avaya Aura Session Manager Application Sequencing Revealed
When Avaya first introduced its Aura Session Manager at last year's industry analyst conference it mentioned the term "Applications Sequencing," but did not go into any meaningful depth. The term popped up again earlier this year when Session Manager was officially launched at VoiceCon Orlando. ...
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The Communication Continuum
Last week we held our annual RADVISION summit in Israel. This time, the theme was Unified Communications. For some reason, I was asked to give a keynote presentation around social media. I made a decision to link the two--UC and social media--in my presentation, and came up with a very ...
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Broadband Barriers
Broadband is good for the country but many deployment barriers exist. This is according to the task force created by the FCC to look into what gaps exist in the nation's policies, programs and practices. The goal is universal broadband adoption. The broadband service should be affordable, ...
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