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Salesforce.com rolls out Service Cloud
Published 1/15/2009 by Larry Dignan at CNET News - Business Tech
This was originally published at ZDNet's Between the Lines .
Salesforce.com has unveiled its Service Cloud, a customer service application that's designed for cloud computing and plugged into conversations that occur on Google , Facebook, and Amazon .
The effort is built on the Force.com platform . In a statement, ...
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